Payment Policy for Delivereds
Effective Date: March 6, 2025
At Delivereds, we strive to offer our customers a secure and seamless payment experience. This Payment Policy outlines the accepted payment methods, processing procedures, and the security measures we take to protect your personal and payment information when making a purchase on our website. By using our website, placing an order, or interacting with us in any way, you agree to comply with this policy.
Please read through this Payment Policy carefully to ensure you understand how payments are processed and how your data is handled.
1. Payment Methods Accepted
To provide convenience and flexibility, Delivereds accepts a variety of secure payment methods. We accept the following:
- Credit and Debit Cards: We accept Visa, MasterCard, American Express, Discover, and other major credit and debit cards.
- PayPal: You can use PayPal to pay for your order using your PayPal balance or any linked bank account or credit card.
- Apple Pay: We also support Apple Pay for Apple users to make quick, secure payments with their Apple account.
- Google Pay: For Android users, we accept Google Pay, a secure and convenient payment method that allows for fast checkouts.
- Gift Cards: Delivereds offers digital gift cards that can be redeemed for any purchase on our website. These cards are valid for one year from the date of purchase and cannot be exchanged for cash.
When making a payment, you will be prompted to select your preferred method at checkout.
2. Payment Processing
After you have entered your payment details and confirmed your order, Delivereds will process the payment securely. Payments are handled by secure third-party payment processors that comply with PCI-DSS (Payment Card Industry Data Security Standards) to ensure your payment information is safely encrypted during the transaction.
We use SSL (Secure Socket Layer) technology to encrypt all sensitive data transmitted between your device and our servers. This means that your credit card details, billing address, and other personal information are protected from unauthorized access. Delivereds does not store any payment details on our servers, providing an additional layer of security.
Once your payment has been successfully processed, you will receive an order confirmation email. This will serve as proof of your purchase and include your order details, including products purchased, the total price, shipping method, and estimated delivery date.
3. Authorization and Charges
When you place an order, Delivereds will authorize your payment for the full amount, including product costs, taxes, and shipping fees. However, your payment will not be charged until the items are ready for shipment.
If there is an issue with your payment method—such as insufficient funds, a declined transaction, or suspected fraud—Delivereds will notify you immediately to help resolve the issue. In such cases, the order will be put on hold until the payment has been successfully processed.
Please note that Delivereds reserves the right to cancel any order that has payment issues, such as failed payment authorization, fraudulent activity, or issues with payment verification.
4. Currency and Pricing
All prices on the Delivereds website are listed in U.S. dollars (USD). This currency is applicable to U.S. customers and may vary for international orders based on the exchange rates. The final price of your order, which includes product costs, taxes, and shipping fees, will be displayed during checkout.
For international customers, the final total may differ depending on the exchange rate applied by your bank or credit card issuer at the time of the transaction.
5. Sales Tax
Delivereds is required to charge sales tax on orders shipped to certain U.S. states where we have a sales tax obligation. The applicable sales tax will be automatically calculated and added to your order total at checkout based on your shipping address.
For international orders, Delivereds does not charge U.S. sales tax, but customers may be subject to customs duties, taxes, and fees upon arrival in their destination country. These charges are the responsibility of the customer and are not included in the price you see at checkout.
If you are a tax-exempt customer, please contact us before making a purchase to ensure the tax is removed from your order.
6. Payment Issues and Fraud Prevention
We take fraud prevention seriously. Delivereds uses advanced security measures to detect and prevent unauthorized or fraudulent transactions. If we detect suspicious activity related to your order or payment, we may request additional verification of your identity. This may include verifying the details of your payment method or asking for supporting documents.
If there are any discrepancies or concerns regarding your payment, we will contact you directly to resolve the issue before proceeding with your order. Delivereds is committed to ensuring your shopping experience is secure and free from fraud.
If you notice any unusual activity on your account or suspect fraudulent transactions, please contact us immediately.
7. Refunds
If you are eligible for a refund (e.g., in the case of product returns, cancellations, or other reasons), Delivereds will issue a refund to the original payment method used for your order. Refunds are typically processed within 7-10 business days after the return is received and inspected. Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.
Please note that shipping charges are non-refundable unless the return is due to an error on our part (such as receiving a damaged or incorrect product). If your order is eligible for a refund, you will be refunded the full amount of the products, excluding shipping and handling fees.
8. Order Cancellations
You can cancel your order only before it has been processed or shipped. If you decide to cancel your order after it has been placed, please contact Delivereds immediately at info@delivereds.xyz or call (301) 352-0182. If the order has not been processed yet, we will cancel it and refund the full amount to your original payment method.
Once an order has been shipped, it cannot be canceled. However, you can return the item according to our Refund and Return Policy once it has been delivered.
9. Gift Cards
Delivereds offers digital gift cards for purchase, which can be used for any product on our website. Gift cards are non-refundable, cannot be exchanged for cash, and are valid for one year from the date of purchase.
If you received a gift card and wish to return a product, we offer store credit or exchange options based on our return policy.
10. Payment Confirmation
Once your payment has been successfully processed, we will send you a payment confirmation email, which will include a detailed summary of your order. This email serves as confirmation that your payment has been processed and the order is being prepared for shipment.
If your payment is not processed, we will notify you promptly to inform you of any issues or delays. If you need assistance, please feel free to contact our customer support team.
11. Customer Support
If you have any questions or need assistance regarding your payment, order, or refund, our customer support team is ready to help. You can reach us via the following:
Delivereds
632 Spruce St #3
Morgantown, West Virginia
Phone: (301) 352-0182
Email: info@delivereds.xyz
Website: www.delivereds.xyz
12. Changes to This Payment Policy
Delivereds reserves the right to update, modify, or change this Payment Policy at any time. Any updates or modifications will be posted on this page, and the Effective Date will be updated accordingly. We encourage you to review this policy periodically to stay informed about any changes.
Thank you for choosing Delivereds. We are committed to offering you high-quality products and a secure, reliable shopping experience. If you have any further questions or concerns, please do not hesitate to contact us.
We appreciate your business and look forward to serving you again soon!